A: Sola wood flowers are made of tapioca plant. Each individual sola flower is handmade. The natural color is ivory, but we hand-dye them in different colors
A: Yes! Sola wood is a natural product. It is 100% biodegradable, sustainable material.
A: Even though sola flowers are stronger than real flowers, they’re still delicate and can get damaged with rough handling. In general, keep the flowers in a cool area, and away from direct sun exposure.
A: The scent will typically last for several months. Initially, the scent will be strong in the first few weeks, and then It'll slowly get lighter with time.
A: We always do our best to match your Bouquet arrangement to the pictures on our website. Since each flower is handmade and colored, there might be very slight differences. In addition, based on availability, we might replace a flower with another flower of equal or higher quality. We guarantee the same amount of love for each flower!
A: We are a small business, and the whole team is always on the operation floor. At this time we don’t have a dedicated person to answer phone calls, so the best way to reach us is by email at email@example.com. Or you can click the chat bubble at the bottom right corner of our website. We promise to get back to you as early as possible.
A: Yes! Please email us at firstname.lastname@example.org and we can try to accommodate you.
A: We do! Please email us at email@example.com and we can try to accommodate your wedding needs such as boutonnieres, corsages, bridesmaid bouquets, and bridal bouquet.
A: No, not at this time.
A: No, not at this time.
A: Since we're based in North Carolina, we are required to collect sales tax for orders delivered in North Carolina. This amount will be displayed during check out and before submitting your order.
A: Unless otherwise noted, discount codes do not apply to sales and clearance items.
Shipping & Delivery
A: We offer FREE shipping to the United States (except Alaska and Hawaii) on orders of $100 or more
A: Currently we ship your order same day to next day!!! Please check this page frequently since we might update production time.
A: We do ship outside of the United States but additional shipping charges will apply.
Returns & Refunds
A: Once you place your order, you have 1 business day to cancel your order and receive a full refund. The only way to cancel your order is by replying to the order confirmation email requesting canceling your order. Please note if your order is shipped within 1 business day, it won't be eligible for cancellation.
A: Due to the fragile nature of our products, Forever My Flowers products cannot be returned at this time.
A: please contact us at firstname.lastname@example.org within 3 calendar days of delivery, and we will be happy to replace your item. A photo of the wrong product is required to process your replacement order.
A: Quality is our highest priority. We are happy to replace your item. We offer a 3-day replacement policy. To get started on the replacement process, please email us at email@example.com within 3 calendar days of delivery, and include photos of the damaged product and box. We'd love to hear your feedback too.